Product: NICE - SMBs and Branches
 
 

NICE Recording eXpress is easy-to-install, low-cost call recording software designed to address the unique requirements of SMCCs and financial branches. Based on NICE’s advanced interaction recording technology, NICE Recording eXpress low-cost call recording enables you to:

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Record customer calls in individual offices or throughout branch offices.
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Play them back for quality management or dispute resolution.
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Archive them locally or remotely in the event of future investigation or litigation.
Since implementing IT functionality within a limited budget can be a major concern for smaller operations, NICE Recording eXpress delivers an all-in-one, low cost call recording system on a single standard server. It offers low total cost of ownership as it can be deployed quickly and easily, maintained either locally or at a remote data center, and supports existing voice over IP (VoIP), Time Division Multiplexing (TDM) and hybrid networks in a single box.
 

 
Designed by Shobar Maryanto Since 2004 - Last Update @ 2011
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