Deltapath emphasizes its product being open and strictly SIP, hence the name "for reals" SIP. Unlike other competing brands, Deltapath does not have its own proprietary protocol, all signaling follows strictly the SIP standards. By using open standards like SIP, our customers will be open to connect any SIP compatible devices without difficulties, potentially linking up with any other SIP based PBX or UC core in the world.

Open Application Programming Interfaces

Besides SIP integration, Deltapath has a suite of open application programming interfaces (APIs) that allows you to integrate with your favorite business applications such as CRM and ERP. APIs give customers the flexibility to integrate their internal business process applications with their business communications systems. For example, you can have frSIP® call centre to send call data to your CRM application enabling you to create customized screen pop-ups and war board. Your CRM application also allows your agents to click on a customer's number and have it dialed out automatically from his/her deskphone. You can also have your ERP systems to send SMS messages to customers, suppliers, or employees whenever a specific transaction happens. Our APIs are available to all customers. We are continuously expanding our APIs base on field requirements. Please contact our Professional Services team for a copy of the API guide or to suggest a feature request!

HD Voice

The Siren™ 7 and Siren™ 14 wideband audio codecs are Polycom's patented technology adopted in every Deltapath frSIP® Unified Communication switch.

Siren™ 7 provides wideband audio at near-FM radio quality while consuming only 6.6 KBytes of nominal Ethernet bandwidth, approximately 40% lower as compared to traditional narrowband G711U and G711A codecs.

Siren™ 14 delivers low-latency near-CD quality 14 kHz super-wideband audio while consuming only 8.6KBytes of nominal Ethernet bandwidth and nearly half the bitrate of the alternative MPEG4 AAC-LD codec. With these wideband codecs, you can render high frequencies adequately and easily tell the difference between "m" and "n", "hire" and "fire", "see" and "fee".

Finally, Voice over IP can be much better quality than traditional telephone lines.

Redundancy

Your business communications platform is a mission critical business system that requires 99.999% uptime. This is why Deltapath invests into hardware redundancy technologies that allows you to cluster 2 units and perform IP address take over in the event of a system failure.

Each appliance is built with redundancy in mind. It's state of the art hardware design has the following redundancy features built-in.

Each frSIP clusters comprises 2 units of frSIP appliances. The cluster may be built locally sharing the same IP address or placed across 2 geographical locations and form a geographical cluster.